HighPoint Online Ticket
  • This form will create a case that our support team will use to respond to you. Please fill out as much information as possible. Please only reply to the messages sent to you from our support team.
  • Click here to find instructions on how to use HighPoint's 1-Click Log Collection Method via the WebGUI to provide us with debug/HW information. Providing this information will help speed up the support process.
  • Upon submission of this form please allow up to 1 business day for a response
Required FieldSubject 
Company Name 
Required FieldName 
Last Name 
Required FieldEmail 
Phone Number 
Support Item 
Serial Number 
Case Type 
Required FieldMotherboard Model 
CPU Type 
Required FieldSSD/HDD Model 
SSD/HDD capacity 
Operating System 
External Enclosure 
Cable 
1-Click Report URL 
Required FieldMessage